- CQC Evidence Ready
- Built for NHS DSPT
- Geofenced EVV
- DCB0129-aligned
- NHS MODS-aligned
- UK GDPR · DPA 2018
One platform
Everything a domiciliary service runs on
Stop stitching together rostering, care records and payroll. CareMoss runs the whole operation from one connected record.
Smart rostering
Match every visit to the right carer by skills, continuity and availability. Drag-and-drop day board, clash detection, and each round’s mileage computed so you can check it against what carers claim.
Electronic visit verification
Geofenced check-in and check-out proves the right carer was at the right home at the right time. Mock-location attempts are flagged, and exceptions queue for office review with a note against each one.
Digital care plans
Person-centred plans and risk assessments, structured around the NHS MODS standard. Plans are versioned — never overwritten — and care tasks flow straight onto the carer's visit checklist.
eMAR & medication safety
Every dose recorded at the point of care, with controlled-drug witnessing, and PRN medicines identified at the point of care. Missed doses surface on the office dashboard for same-day acknowledgement.
CQC inspection ready
Incidents, complaints, safeguarding, audits and policies captured as you work — exported as an inspection pack organised against the CQC’s five key questions, with every figure named to the screen it came from.
Automated invoicing & payroll
Draft invoices and pay runs generated from verified visits, with local-authority and private funder billing and National Minimum Wage travel-time checks built in. Exports to Sage and BrightPay.
Workforce management
Staff register with right-to-work, DBS tracking, training matrix, supervisions and sickness. An expired or unrecorded DBS, right to work or mandatory training stops a carer being allocated at all — a manager can override with a reason, and the override is recorded.
Family Care Circle
Real-time visit updates, carer notes and medication shared with family — gated by the client's signed consent, with every view logged.
Analytics & KPIs
Live dashboards for care hours, punctuality, missed visits and margin — plus a report library with monthly board pack and commissioner return built in.
Plays well with your back office
One platform, three experiences
Built for everyone in the circle of care
The office, the carer at the door, and the family at home — each sees exactly what they need, from the same live record.
Office team
Managers & Coordinators
- Live operations dashboard
- Drag-and-drop rostering
- Automated invoicing & payroll
- CQC governance suite
- Workforce & HR management
- Branch switcher for multi-site providers
Field staff
Carers & Support Workers
- Today's visits with routing
- Geofenced check-in / check-out
- Care tasks and daily notes
- eMAR medication recording
- Fluid & nutrition charts
- Alerts & secure messages
Families & funders
Care Circle portal
- Live visit tracking
- Daily care notes & wellbeing
- Medication history
- Secure messaging
- Invoices & statements
- Care plan access (with consent)
Assurance built in
Made for the regulated world you work in
Care records are special-category health data, and every feature is designed with the CQC's five key questions in mind — safe, effective, caring, responsive, well-led.
CQC evidence
Evidence organised as you work and exported as an inspection pack against the CQC’s five key questions, every figure traceable to its source screen.
NHS DSPT & MODS
Records aligned to the Minimum Operational Data Standard and designed to support your DSPT submission.
DCB0129 / DCB0160
Clinical safety by design: hazard-log tooling for your DCB0160 assessment, with the manufacturer safety case in progress.
Safeguarding & RIDDOR
Structured workflows for safeguarding referrals and RIDDOR-notifiable incidents, with restricted access for sensitive records.
Simple, transparent pricing
Per service user, per month
No setup fees, no long contracts in year one.
Starter
£6.50
per service user / month
- Up to 50 service users
- Rostering & scheduling
- Digital care notes & eMAR
- EVV & live monitoring
- Basic invoicing
Most popular
Professional
£9.50
per service user / month
- Everything in Starter
- Full CQC governance suite
- Workforce HR & training
- Full invoicing & payroll
- Family portal & funders
- Advanced KPI analytics
Enterprise
Custom
multi-branch & national providers
- Everything in Professional
- Unlimited branches
- White-label & API accessRoadmap
- GP ConnectRoadmap
- Dedicated success manager
Roadmap items are labelled — a tier can promise a direction, but never silently claim a shipped feature.
Ready to see CareMoss on your service?
A 30-minute walkthrough on your client numbers and your rota size. No obligation.